Research Project"What Good Markets Are Good For"
Opinion Research Trust in Doctors and Bankers
In September 2017 a survey was conducted among 24,000 Dutch people about their trust in doctors and banks, as part of the research project “What Good Markets are Good for.” 6.948 Dutch people (29%) responded to this. The survey is representative of the Dutch population of 18 years and older. In addition, a survey was held among people working in the Dutch financial sector. 591 people participated in this poll. The following topics are addressed in the survey:
- Trustworthiness of banks and doctors
- The role of personal contact between banks and customers
- Expected effect of financial reward on customer orientation
- Call for government regulation of banking
- The relationship between trust, expected customer orientation and the call for government intervention